.." He should be more committed to this change. It is for him to decide how to manage the change within his department, though he may need help. At this point, he may need more convincing that this change is needed to keep the company competitive. Mary Jo Moran needs to work with him on a plan to identify the current status of knowledge within his department and to identify possible mentors for training first, which should probably include Mr. Theron, in spite of his experience. Mary Jo's knowledge of the people within the company and her background are going to be important all through this process. Regular brainstorming sessions which include her and all the major stakeholders, including the CEO, will help to keep communications lines open and to implement problem identification and trouble-shooting in a timely manner.

Strategies to Address Key Stakeholder...

In addition assess the challenges associated with each category.
An overall strategy to promote education upgrading and training within the company will go a long ways towards helping to implement this planned change, since training is a major part of its success or failure, and it will also aid in sustaining commitment to change long-term. A bonus plan for training success based upon both relative improvement and mastery levels would make it a friendly competitive plan, and various departments could compete in a friendly way for bragging rights or even some token rewards. Intra-departmental competitions could keep people eager for the training and motivate them to excel. Employees who have complained about lack of pay, or about new people getting paid